NEVERalone® Personal Emergency Pendant
NEVERalone® Personal Emergency Pendant
24/7 Monitored Safety for Seniors, Lone Workers & Personal Protection
The NEVERalone® is a compact, high-performance 4G mobile personal emergency pendant, designed for reliable protection and peace of mind. Using the latest GSM, GPS, WiFi, and Bluetooth 5 technology, it helps provide accurate location tracking and seamless communication when assistance is needed.
Ideal for:
- Seniors living independently
- People with disabilities or recovering from surgery
- Lone workers in remote or high-risk environments
- Individuals seeking personal safety, including domestic violence support situations
What’s Included with the NEVERalone® Device
- NEVERalone® Pendant
- Charging Dock
- 240V Wall Charger
- USB-C to USB-A Cable for the charging dock
- USB-A to magnetic connector cable to charge the device directly
- Polyester Cord Lanyard
- Belt Clip
- Telstra SIM Card installed in the device
- User Guide
Professional 24/7 Monitoring Subscription
The NEVERalone® Personal Emergency Pendant is designed to be connected to a professional 24/7 Australian Monitoring Centre, giving users reliable support at the press of a button.
Ongoing monitoring subscription: $40.00 per month.
This monthly subscription provides access to Professional 24/7 Monitoring, where trained operators can respond to emergency alerts, contact the user through the pendant, view the device location when available, and notify nominated emergency contacts when assistance is required.
- $40.00 ongoing per month for Professional 24/7 Monitoring
- Connected to a 24/7 Australian Monitoring Centre
- No lock-in contract
- Emergency alert response when the SOS button is pressed
- Fall detection alert response when triggered
- Low battery alerts reported for added safety
- Monitoring team can contact nominated emergency contacts when required
Note: The monthly monitoring subscription is required for professionally monitored emergency response. Device purchase and monitoring subscription are separate unless otherwise stated.
How It Works
The NEVERalone® device connects the user to a professional 24/7 Australian Monitoring Centre, ensuring assistance can be arranged quickly when needed. Monitoring is available through a flexible monthly subscription of $40.00 ongoing per month, with no lock-in contracts, so the service can be paused or cancelled when required.
Emergency Response Features
- If the user presses the emergency button or the device detects a fall, an alert is automatically sent to the monitoring station with the user's live GPS location where available.
- A call is then placed to the device to assess the situation. The pendant can auto-answer in hands-free mode, enabling two-way communication.
- The monitoring team will then notify the user's pre-selected emergency contacts when required.
- Low battery alerts are also automatically reported to help ensure the device remains operational.
Discreet Protection Settings
For high-risk users, such as domestic violence victims or lone workers, the device can be customised with silent operation modes, including:
- One-way or two-way voice configuration
- Ringtone suppression
- Voice prompts disabled
Stay connected. Stay safe.
With NEVERalone®, help is always just a button press away, supported by professional 24/7 monitoring for $40.00 ongoing per month.
Description
NEVERalone® Personal Emergency Pendant
24/7 Monitored Safety for Seniors, Lone Workers & Personal Protection
The NEVERalone® is a compact, high-performance 4G mobile personal emergency pendant, designed for reliable protection and peace of mind. Using the latest GSM, GPS, WiFi, and Bluetooth 5 technology, it helps provide accurate location tracking and seamless communication when assistance is needed.
Ideal for:
- Seniors living independently
- People with disabilities or recovering from surgery
- Lone workers in remote or high-risk environments
- Individuals seeking personal safety, including domestic violence support situations
What’s Included with the NEVERalone® Device
- NEVERalone® Pendant
- Charging Dock
- 240V Wall Charger
- USB-C to USB-A Cable for the charging dock
- USB-A to magnetic connector cable to charge the device directly
- Polyester Cord Lanyard
- Belt Clip
- Telstra SIM Card installed in the device
- User Guide
Professional 24/7 Monitoring Subscription
The NEVERalone® Personal Emergency Pendant is designed to be connected to a professional 24/7 Australian Monitoring Centre, giving users reliable support at the press of a button.
Ongoing monitoring subscription: $40.00 per month.
This monthly subscription provides access to Professional 24/7 Monitoring, where trained operators can respond to emergency alerts, contact the user through the pendant, view the device location when available, and notify nominated emergency contacts when assistance is required.
- $40.00 ongoing per month for Professional 24/7 Monitoring
- Connected to a 24/7 Australian Monitoring Centre
- No lock-in contract
- Emergency alert response when the SOS button is pressed
- Fall detection alert response when triggered
- Low battery alerts reported for added safety
- Monitoring team can contact nominated emergency contacts when required
Note: The monthly monitoring subscription is required for professionally monitored emergency response. Device purchase and monitoring subscription are separate unless otherwise stated.
How It Works
The NEVERalone® device connects the user to a professional 24/7 Australian Monitoring Centre, ensuring assistance can be arranged quickly when needed. Monitoring is available through a flexible monthly subscription of $40.00 ongoing per month, with no lock-in contracts, so the service can be paused or cancelled when required.
Emergency Response Features
- If the user presses the emergency button or the device detects a fall, an alert is automatically sent to the monitoring station with the user's live GPS location where available.
- A call is then placed to the device to assess the situation. The pendant can auto-answer in hands-free mode, enabling two-way communication.
- The monitoring team will then notify the user's pre-selected emergency contacts when required.
- Low battery alerts are also automatically reported to help ensure the device remains operational.
Discreet Protection Settings
For high-risk users, such as domestic violence victims or lone workers, the device can be customised with silent operation modes, including:
- One-way or two-way voice configuration
- Ringtone suppression
- Voice prompts disabled
Stay connected. Stay safe.
With NEVERalone®, help is always just a button press away, supported by professional 24/7 monitoring for $40.00 ongoing per month.
